Privacy Policy & Data Protection
Compliant with the Digital Personal Data Protection Act, 2023 (India), Information Technology Act, 2000 (SPDI Rules), and global GDPR regulations.
Producer Toy does NOT collect, store, or view customer payment card credentials (including 16-digit card numbers, CVVs, expiry dates, or PINs). All card processing and card saving is facilitated directly by licensed PCI-DSS Level 1 compliant Payment Aggregators (Razorpay Payments Private Limited) through consent-driven tokenisation (TokenHQ).
1. Information We Collect & Process
We collect and process only the minimal personal information necessary to deliver digital licenses, provide order fulfillment, and prevent unauthorized chargeback fraud:
- Account & Contact Data: Full name, permanent verified email address, phone number (for billing verification), and encrypted user passwords.
- Transaction & Invoicing Details: Billing country, state, postal code, order reference IDs, purchased software titles, and serial license keys issued.
- Technical & Log Data: IP address, device operating system, browser type, and download audit timestamps to confirm digital file delivery.
2. Financial Data Security & Tokenisation Compliance
In accordance with Reserve Bank of India (RBI) circulars on card tokenisation:
- When you opt to save a card for faster checkout, your card details are tokenized by authorized Token Service Providers (Visa, Mastercard, RuPay) and issuing banks.
- Producer Toy only receives an anonymised, encrypted cryptographic token and masked card digits (e.g.
•••• 4242) for display. - All API communication between Producer Toy and payment gateways is secured with 256-bit TLS/SSL encryption and server-to-server cryptographic hashing.
3. Purpose of Processing & Strict Non-Sale of Data
We process your personal data strictly for:
- Issuing software serial keys, generating downloadable archive mirrors, and synchronizing your user library.
- Generating statutory B2C/B2B GST tax invoices and accounting records (retained for statutory periods as mandated by Indian Law).
- Providing 24/7 technical customer support and resolving license recovery requests.
- Preventing financial fraud, bot attacks, and chargeback abuse.
We will NEVER sell, lease, or rent customer personal data or email lists to any third-party advertisers.
4. Cookies & Session Management
We use strictly necessary session cookies to maintain your shopping cart, user session tokens, and currency preferences. You can configure or disable non-essential cookies via your browser settings at any time.
5. Google AdSense & Third-Party Advertising Disclosures
We partner with third-party advertising vendors, including Google Inc. (Google AdSense), to display ads when you browse our website.
- Advertising Cookies: Third-party vendors, including Google, use cookies (such as the DoubleClick cookie) to serve ads based on your prior visits to Producer Toy and other websites across the Internet.
- Personalized Ads: Google's use of advertising cookies enables it and its partners to serve relevant advertisements to users based on their navigation history across the web.
- Opt-Out Rights: You may opt out of personalized advertising by visiting Google Ads Settings or by visiting aboutads.info.
6. Affiliate Partnerships & Commercial Transparency
In full compliance with Federal Trade Commission (FTC) guidelines and global consumer transparency rules, Producer Toy participates in affiliate marketing programs (including Plugin Boutique, Impact.com, and partner audio developers). When you click on an external link to an offering developer or merchant and complete a transaction, Producer Toy may receive an affiliate referral fee at zero additional charge to you. Our editorial coverage, product news, and curation remain completely independent.
7. Your Rights as a Data Principal
Under the DPDP Act 2023 and GDPR, you have the right to:
- Request a copy of your stored personal information and order history.
- Request correction or updating of outdated profile information.
- Request complete erasure of your account data (subject to statutory tax retention requirements).
- Unsubscribe from promotional newsletters at any time via the 1-click unsubscribe link in every email.
8. Statutory Grievance Redressal & Nodal Officer (India)
In accordance with Section 5 of the DPDP Act, 2023 and Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may contact our designated Grievance Officer:
Designation: Data Protection & Grievance Officer
Entity: Producer Toy Store (India)
Address: Producer Toy Studios, Sangamner, Maharashtra - 422605, India
Grievance Email: [email protected]
Support Desk: [email protected]
Response Timeline: Acknowledgment within 24 hours, resolution within D+4 business days.